Customer Service Advisor
Authored by Rene Arevalo
Professional Development
1st - 5th Grade
Used 33+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The exchange of information and/or ideas through verbal, nonverbal, or written messages.
CUSTOMER
EXPECTATION
COMMUNICATION
NEEDS
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Things that are basic and necessary for a decent quality of life. Needs include shelter, food, and clothing.
CUSTOMER
EXPECTATION
COMMUNICATION
NEEDS
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A person who purchases an item or service from a business
CUSTOMER
EXPECTATION
COMMUNICATION
NEEDS
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What a person believes or anticipates will happen.
CUSTOMER
EXPECTATION
COMMUNICATION
NEEDS
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A chance to take action or progress in some way.
SERVICE
OPPORTUNITY
INDUSTRY
BRAND EQUITY
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The act of serving or helping another person.
SERVICE
OPPORTUNITY
INDUSTRY
BRAND EQUITY
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The act of serving or helping another person.
SERVICE
OPPORTUNITY
INDUSTRY
BRAND EQUITY
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