Front office management
Authored by bavadharini balamurali
Business
University
Used 707+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Choose the correct structure of Front office
Communication,Reservation,Reception,Accounts,Guest Services
Accounts,Guest Services,Reservation,Reception,Communication
Reservation,Reception,Guest Services, Accounts,Communication
Guest Services,Communication,Reception,Reservation,Accounts
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which Report has to be created by Reservation
Sales Report
Communication Report
Budget Report
Occupancy Report
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Guests who have made advance payment are put under
Paid in Advance
Advance
Paid
Reserved
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Front office is a face as well as voice of a business
False
True
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Choose the correct source of Reservation
Department Heads
Managers
Corporate agent
Switch board operator
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Expand GRC
Guest Reservation Card
Guest Registration Card
Guest Recieve Card
Guest Relaxation Card
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Only 5 star hotels will have front office
False
True
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