Xfinity Knowledge Check
Professional Development
Professional Development
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15 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What number should be called to reset a portal password?
9-1-1
1-855-prepaid
1(844)-523-9967
Brad Scott's Home Phone
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is average life-span (retention) of a Xfinity Prepaid Customer?
7 dog years
2 months
5 years
9 months
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Where should we go for Xfinity merchandising questions?
Erika
Amped
I do what I want.
Xfinity website
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
How much is the basic package for Instant TV?
$22.00
Free-90-Free
1,000,000.00 dollars
$15.00 Monthly
5.
MULTIPLE SELECT QUESTION
20 sec • 1 pt
Where can the customer pay their Xfinity Bill?
Xfinity Prepaid App
Boost Mobile Store
Customer Service
Xfinity store
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the suggested amount of service checks monthly?
What are service checks?
10-20
30+
108
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
How many kits should be at each location?
0
3+
1
2
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