A : Could I make an appointment to see Mr. Jack at one o’clock in the afternoon? B : …………..................……. . (Rejecting an appointment)

I’m afraid you can’t he has got another appointment.

Yes, I’m free at one o’clock in the afternoon

Which one is asking for a message left by the caller?

Shall I put you through to Mr. Somsak?

Can you tell me your mobile phone number, again?

Can you tell him who’s calling, please?

Can you repeat it again, please?

What will you do if you see this sign in this area?

Protect your head from falling objects.

Entering with no eye protection is prohibited.

Working with no masks is not allowed.

Beware of your feet when entering this point.

Situation : On phone. Operator : Good morning. Rainbow Hotel. May I help you? Caller : Hello. Could I speak to Miss Sarah, Room ๒๐๒? Operator : ……………………………., please. Operator : I’m sorry, but the line is engaged. Would you like to hold on? Caller : No, I don’t think so. Perhaps you could tell her to call me. I’m her sister and I’m at ๕๔๑-๕๕๐๗. Operator : ๕-๔-๑-๕-๕-๐-๗. I’ll give her the message as soon as possible.

I’ll connect you to the sales manager

Which sentence is the ask to reschedule the appointment?

Do you think it would be possible for them to meet?

I’m sorry I can’t manage on Friday afternoon.

William : Excuse me. I don't think we've met before. Sandra : No, I don’t think so. William : How do you do? I’m William Young. Sandra : My name’s Sandra Carter. How do you do? William : ................................... Sandra : Yes, it is.

It's nice talking with you, too.

Laura : Hello, May I speak to Miss Maria, please? Caller : I’m sorry. There’s no one by that name here. ................................... Laura : Oh, I’m sorry. Caller : That's all right.

I think you've got the wrong number.

Receptionist : Good afternoon. Siam Furniture. Can I help you? Caller : Yes, please. This is Worapot Thongdee from D.D Place. I’d like to speak to the Sales Manager about the order I placed last week. Receptionist : Just a moment, please. I’ll put you through. Caller : Thanks a lot. Receptionist : I’m sorry, but he’s out for a meeting at Grand Hotel. .................................... Caller : No, I’ll call him tomorrow. Receptionist : All right. I’ll tell him. Goodbye.

Is there anything I can help you with?

What position is he applying for?

Good command in spoken and written English.

What thing you shouldn’t do during a job interview?

Plan to arrive about fifteen minutes.

Prepare and practice for the interview.

A secretary : Hello. Is there anything I can help you with? Stephen : Certainly. Could I have an appointment with your manager on Tuesday morning. A secretary : Let me check. Sorry, he’s not available then. .................. Stephen : Of course. That sounds nice. A secretary : Good. May I have your name, please? Stephen : This is Adam Jester from PTT.

Is Tuesday at ๓ possible for you?

I’m afraid I can’t make it on Tuesday afternoon.

What day and time is best for you?

This is Bill Dowson speaking. I’m calling about the new campaign.

The person who is receiving the call.

At a welcome party. A : Hello. I’m John Gracia. I’m a teacher here. B : Hello, I’m Stephanie Harmer. I’m a new student. ................

It’s nice to know you, Mr. Gracia.

What seems to be the first question the interviewer might ask you to make you feel relax?

What do you know about this company?

Why do you want to leave a job?

When will you be available to start work?

English for Secretarial Studies Test

Authored by สุวัฒน์ชัย ฉวีศักดิ์

English

12th Grade

CCSS covered

Used 8+ times

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Content View

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40 questions

Show all answers

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Caller : ………………………………………….
Operator : Just a moment please. I'll put you through.

Well, would you give John a message, please?

Can I speak to John, please?

Well, would you give John a message,please?

Would you give him a message,please?

Tags

CCSS.L.3.2C

CCSS.L.4.2B

CCSS.L.6.3A

CCSS.L.8.1C

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What kind of graph can you see in the picture?

Bar Graph.

Picturial Graph.

Pie Graph.

Line Graph.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the meaning of this sign?

A traffic lights.

An U-Turn.

A crossroad.

An intersection.

Tags

CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

CCSS.RI.8.7

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

I’d like to make an ………………….. with Mr. Lim,the vice-president for Marketing and Finance.

arrangement

management

appointment

development

Tags

CCSS.L.3.1C

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which sign can you say from a picture?

Giving Instruction.

Giving Warning.

Giving Regulation.

Giving Information.

Tags

CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

CCSS.RL.8.7

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

……………………. plans to buy goods for the company when they are out of the stock.

Purchasing Department

Frozen Department

Marketing Department

Shipping Department

Tags

CCSS.RI.11-12.5

CCSS.RI.8.5

CCSS.RI.9-10.5

CCSS.RI.11-12.3

CCSS.RI.9-10.3

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which sign is “Beware of chemical hazard”?

Tags

CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

CCSS.RI.8.7

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English for Secretarial Studies Test

Caller : …………………………………………. Operator : Just a moment please. I'll put you through.

What kind of graph can you see in the picture?

What is the meaning of this sign?

I’d like to make an ………………….. with Mr. Lim,the vice-president for Marketing and Finance.

Which sign can you say from a picture?

……………………. plans to buy goods for the company when they are out of the stock.

Which sign is “Beware of chemical hazard”?

A : Could I make an appointment to see Mr. Jack at one o’clock in the afternoon?B : …………..................……. . (Rejecting an appointment)

Rachel is an auto mechanic. He is able to .................................

Which one is asking for a message left by the caller?

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Caller : ………………………………………….
Operator : Just a moment please. I'll put you through.

A : Could I make an appointment to see Mr. Jack at one o’clock in the afternoon?
B : …………..................……. . (Rejecting an appointment)