Communication & Selling
Presentation
•
Business
•
9th - 12th Grade
•
Practice Problem
•
Medium
Kyle Mclaughlin
Used 1+ times
FREE Resource
19 Slides • 20 Questions
1
2
3
Multiple Choice
What element of the marketing mix is depicted in the image?
Place?
Product?
Promotion?
Price?
4
5
Drag and Drop
6
7
Multiple Choice
What role does the sender play in communication?
Receiver
Message
Feedback
8
9
Multiple Choice
What is being communicated in the context of promotion?
The audience
The message
The medium
The feedback
10
11
Multiple Choice
What is the definition of encoding in communication?
The process of sending a message
The process of receiving a message
The process of understanding a message
12
13
Open Ended
What is the definition of the receiver in the context of communication?
14
15
Open Ended
What is the process by which the receiver interprets the transmitted language and symbols to comprehend the message?
16
Fill in the Blanks
17
18
Multiple Choice
During a group study session, Rohan is trying to explain a complex concept to Abigail and Aria. However, the loud music playing in the next room is making it difficult for them to concentrate on what Rohan is saying. The loud music is an example of __________, which is any distraction or factor in the environment that prevents the message from reaching its destination.
Receiver
Sender
Channel
Feedback
Noise
19
20
Multiple Choice
What is the role of feedback in communication?
It is the sender's response
It is the receiver's response
It is a form of promotion
It is a type of message
21
22
Multiple Choice
What is the term used to describe the vehicle by which a message travels?
Message source
Message channel
Message receiver
Message feedback
23
24
Open Ended
What are the three main goals of promotion as described in the image?
25
26
Multiple Choice
What role does the salesperson play in the personal selling process?
They are the link between the customer and the business.
They only sell products.
They manage the business operations.
They handle customer complaints.
27
28
Multiple Choice
What is the main focus of personal selling according to the text?
Helping customers make wise decisions
Selling products at a lower price
Advertising products effectively
Creating customer loyalty
29
30
Multiple Choice
What is the purpose of the greeting approach in personal selling?
To sell products immediately
To welcome the customer
To provide discounts
To ignore the customer
31
32
Multiple Choice
What is the merchandise approach in personal selling?
A method to sell any product
A technique to engage customers
An approach where the salesperson comments or asks questions about a product
A strategy to close sales quickly
33
34
Open Ended
Give an example of routine decision making
35
36
Open Ended
Give an example of limited decision making
37
38
Open Ended
Give an example of extensive decision making
39
Poll
How confident do you feel about this topic now?
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