3.9 Improving Nonverbal Communication

Because they influence first impressions and communication effectiveness

Because they are always more important than verbal cues

Because they are easy to ignore

Because they only matter in professional settings

The use of hand gestures while speaking

Physical and psychological closeness in communication

The ability to maintain eye contact

The process of modulating voice volume

Facing others physically

Making appropriate eye contact

Ignoring gestures

Using touch strategically

Facial expressions

Body language

Gestures

Written communication