Managing Top Performers in a Hybrid Workplace – The Global Persp
Presentation
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Business
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University
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Practice Problem
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Hard
LING CHAN
FREE Resource
36 Slides • 27 Questions
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Managing Top Performers in a Hybrid Workplace – The Global Perspective
Dr. Cynthia Chan,
Faculty of Accountancy, Finance and Business
Tunku Abdul Rahman University of Management and Technology
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Open Ended
What are some potential challenges organizations might face when addressing cultural and engagement issues in distributed global teams?
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Multiple Choice
Why is it important for organizations to effectively manage top performers in a hybrid workplace from a global perspective?
To ensure consistent productivity and innovation across diverse teams
To reduce the need for technology in the workplace
To encourage employees to work only from the office
To limit cross-cultural collaboration
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Multiple Choice
According to McKinsey & Company (2023), what percentage of global knowledge workers have hybrid arrangements?
58%
24%
80%
67%
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Multiple Select
Which of the following are characteristics of top performers according to the presentation?
Consistently exceed KPIs
Demonstrate leadership & innovation
Influence team culture positively
Work only on-site
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Open Ended
How do top performers contribute to a competitive market edge for organizations?
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Fill in the Blanks
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Multiple Choice
Which hybrid work model allows employees to choose their location and schedule freely?
Fully flexible
Fixed hybrid
Role-based
On-site only
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Multiple Select
Based on the examples provided, which companies use hybrid work models, and what are their approaches?
Atlassian: Fully Flexible
Google: Fixed Hybrid
HSBC: Role-Based
Apple: Remote Only
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Multiple Choice
Which of the following is NOT listed as a key issue in performance measurement for hybrid or remote teams?
Proximity bias risk
Harder to observe informal contributions
Inconsistent evaluation metrics
Lack of digital communication tools
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Multiple Select
Which of the following are engagement risks faced by remote and hybrid workers according to the data presented?
Remote workers feel less recognized
Higher poaching risk
Decreased connection to company
Increased travel expenses
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Open Ended
How can cultural and geographic barriers impact the effectiveness of hybrid teams?
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Fill in the Blanks
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Multiple Choice
What was one solution Microsoft implemented to address burnout in hybrid teams?
Mandatory overtime
No-meeting Fridays
Increased meeting length
Elimination of remote work
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Open Ended
Explain how clear goal setting and transparency across locations can improve team performance in hybrid work environments.
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Multiple Choice
Which of the following is NOT a feature of Google's Global OKR Implementation?
All teams synchronize OKRs quarterly in a cascading process
Results are visible to all employees through an internal dashboard
Only managers can view OKR results
Top performers are recognized for OKR achievement regardless of location
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Open Ended
How does continuous feedback, as described in the second image, improve upon the traditional annual review process?
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Multiple Select
Which of the following are components of Microsoft's Hybrid Performance System?
Hybrid performance dashboards
Annual reviews only
Real-time peer recognition tools
Quarterly check-ins
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Multiple Choice
According to the slides, which type of reward has the highest retention impact for top performers?
Monetary incentives
Development opportunities
Project opportunities
Annual bonuses
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Fill in the Blanks
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Open Ended
Explain how leadership engagement strategies such as mentorship programs and executive sponsorship can impact employee retention and advancement.
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Multiple Choice
Which of the following is NOT a feature of Unilever's Global Mentoring Program?
Pairs senior leaders with high potentials across geographic boundaries
Structured virtual mentoring sessions with specific development goals
Cross-cultural leadership development emphasis
Mandatory in-person mentoring sessions
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Open Ended
Compare the main challenges faced by Google and Deloitte in implementing their hybrid work programs. What similarities or differences do you notice?
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Multiple Select
Which of the following were solutions implemented by TCS in their Secure Borderless Workspaces (SBWS) model?
Advanced cybersecurity infrastructure for remote work
Mandatory office attendance for all employees
Digital collaboration hub with AI-assisted performance analytics
Location-agnostic project management system
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Fill in the Blanks
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Multiple Choice
According to the lessons for managers, what is the primary focus when evaluating employee performance in a hybrid work model?
Number of hours worked in the office
Results achieved rather than time spent
Seniority and tenure
Physical presence in meetings
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Open Ended
What are some common practices organizations use to ensure equitable recognition and growth opportunities for employees in hybrid work environments?
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Further Reading & Resources
Asche, F., Garlock, T. M., Anderson, J. L., Pincinato, R. B., Anderson, C. M., Camp, E. V., ... & Tveteras, R. (2025). A review of global fisheries performance. Fish and Fisheries, 26(3), 444-453.
Nyberg, A. J., Schleicher, D. J., Bell, B. S., Boon, C., Cappelli, P., Collings, D. G., ... & Yakubovich, V. (2025). A brave new world of human resources research: Navigating perils and identifying grand challenges of the GenAI revolution. Journal of Management, 01492063251325188.
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Open Ended
Reflecting on today's session about managing top performers in a hybrid workplace, what is one key takeaway you have about addressing cultural and engagement challenges in global teams?
Managing Top Performers in a Hybrid Workplace – The Global Perspective
Dr. Cynthia Chan,
Faculty of Accountancy, Finance and Business
Tunku Abdul Rahman University of Management and Technology
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