

Tier 2,3, Dupe of PSU
Presentation
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Other
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Professional Development
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Practice Problem
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Easy
L Garcia
Used 2+ times
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5 Slides • 8 Questions
1
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2
By L Garcia
3
Word Cloud
What are some of the criteria for FR13 cases when escalating for TVV?
4
Fill in the Blanks
What CSS notes do we need to add when requesting for TVV?
5
Open Ended
For 2nd Strike appeal process, how much should the 12-month earnings be to qualify for TVV?
6
By L Garcia
7
Open Ended
When working on the Tickets queue, what type of cases are we suppose to assign to Tier 3?
8
Multiple Choice
When we escalate the ticket to Tier 3 AND selecting the "Suspension Appeal" as the type of user correspondence for our Final Determination in the Tickets queue, what will be the Appeal Outcome?
Granted: New evidence or information
Granted: Upwork error
Requested more information from user
Denied
9
By L Garcia
10
Word Cloud
Name at least 2 strong tells to confirm that an account is a dupe of PSU
11
Multiple Choice
What is the Appeal Status for the PSU if we see one of the following?
- The appeal was never initiated
- There may be options to reinstate if they confirm TOS
Appeal is Possible
Appeal NOT Possible
12
Multiple Choice
The PSU (top image) is suspended for FP | FR13. We found the NRU who is link to PSU by Device, Name, IP. We have 1 strong tell and 2 weak tells to confirm that they are dupes, thus, we should suspend it as confirmed dupe of PSU.
True
False
13
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