2025 BCBSA FULFILLMENT

Place order

Order status

Refill milk bags

Repair

Complete the Blue Health Assessment (BHA) if you are a Standard or Basic Option member

Be under 18 years old

Submit a claim for services within the past 24 months

Be a new member only

Click on secure message (envelope icon top right)

Call the BPM Fax number

Go to the BHA Results Page

Send a letter to the address provided

Measure the length of the arm between the shoulder and elbow

Wrap a tape measure around the mid-upper arm

Divide the distance in half to locate the mid-upper arm

Take the measurement while the arm is bent at a 90-degree angle

Being 18 years of age or older in the benefit year

Currently enrolled in Standard or Basic Option

Earning an incentive for more than 2 pregnancies within the year

Having a documented first trimester prenatal visit

Clinically validated for accuracy

Stores up to 90 measurements

Tapered cuff for accurate reading

Irregular heartbeat detection

Medela Pump In Style

Spectra S1 Plus

Motif Aura

Motif DUO

Double zipper seal

Pump directly into storage bags

Reinforced double sealed side seams

Easy-pour spout design

First and last name, plan option, member ID, zip code, pregnancy/nursing status

First and last name, doctor’s name, insurance provider, address

Member ID, product preference, delivery address, phone number

Plan option, doctor’s recommendation, payment method, email address

Provide greeting

Obtain members information

Ask about allergies to medication

Ask if currently pregnant or nursing

To ensure accuracy by repeating information back to the member

To speed up the ordering process

To confuse the member

To reduce paperwork

Member needs a proof of purchase for manufacturer

Member wants to change shipping address

Oversea member wanting to order a PCB

Return shipping label

Place order

Order status

Refill milk bags

Repair