

OH SDD
Presentation
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Other
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KG
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Hard
RDH 6ix
FREE Resource
23 Slides • 18 Questions
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HSO-SDD Scenarios
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3
Multiple Choice
1.What factor should be considered first before introducing and explaining SDD Qnaire?
CDA to confirm if OH SDD Qnaire was completed along with Medical history Qnaire prior to the appointment in CHR
RDH to confirm if SDD Qnaire was completed within the last year by checking Qnaire Responses from Start/Open menu
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Multiple Choice
2. A 15-year-old client arrives 10 minutes late with her mother for her 1-hr Preventive Dental Clinic appointment. Screening results indicate client is eligible for scaling, PFS, and PAFT services.
Question: Who should be completing the OH SDD Qnaire?
Client
Caregiver
Caregiver decides
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Multiple Choice
3.The RDH introduces the OH SDD Qnaire to a 16-year-old client. The client accepts. When should the Qnaire be completed?
At the end of the appointment
During the appointment
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Multiple Choice
4. A mother accepts completing the OH SDD Qnaire for her 7 year old son. When should the it be completed?
During appointment
At the end of the apointment
By the end of the day
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Multiple Choice
5.If a client or caregiver declines completing OH SDD Qnaire. What should you do?
Attach Qnaire into encounter & answer "No" to first question of "Do you agree to continue"
Attach Qnaire into encounter & answer "Deferred" to first question of "Do you agree to continue"
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Multiple Choice
6.Treatment for the 16 year old client has been completed, but right on the hour. As you walk the client out, you notice reception area is crowded, and the receptionist/floater is busy assisting another client. What should you do?
Attach Qnaire into encounter & answer "No" to first question of "Do you agree to continue"
Attach Qnaire into encounter & answer "Deferred" to first question of "Do you agree to continue"
Let the next client wait and ensure Qnaire is complete
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Multiple Choice
7. A 10-year-old client presents at the clinic with their grandparent for preventive services. Prior to the appointment, the child's parent completed medical history & ARI screening Qnaires. Is the grandparent allowed to complete the SDD Qnaire?
No. They are not the child's parent.
Yes. They are the child's substitute decision maker.
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Multiple Choice
8. A child under 12 years old presents with their aunt as their substitute decision maker. Can treatment be initiated without a parent's signature on HSO-PSO form?
No. Parent must be present to sign form.
Yes. Treat child as Non-HSO-PSO stream where a parent signature is not required & CDA to document child was accompanied by aunt.
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Multiple Choice
9.A mother made an error on her 10-year-olds race after submitting and would like to change it. What should you do?
Reopen the OH SDD Qnaire and edit response for her.
Let her know answers are final and cannot be altered.
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Multiple Choice
10. A dad attends the Fairview Clinic with his 13 year-old child. The dad gives the iPad to his child and the client consents to complete Qnaire. The child calls you over to answer a question. The client states though their gender is woman, they are not sure if that is truly how they feel. What should you do first?
Explain the HSO-SDD Glossary for Gender Identity terms
Ensure you are speaking to the child in a private area
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Multiple Choice
11. A dad attends the Fairview Clinic with his 13 year-old child. The dad gives the iPad to his child and the client consents to complete Qnaire. The child calls you over to answer a question. The client states though their gender is woman, they are not sure if that is truly how they feel. You have secured a private area. What should you do next?
Reassess if child's h to understand Qnaire
Ask them what they think a woman means.
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Multiple Choice
12. A 17 year old client has identified as gender fluid and has submitted her OH SDD Qnaire. She is fearful that her parents will find out. What do you tell her?
Explain to client that we will do our best to protect it from her parents, but because she is under 18, they can request to see her responses.
Provide reassurance that their privacy is important to us and their information will be protected by privacy laws and this includes not sharing answers with their parents.
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Multiple Choice
13.Part I: When you review the client (7-year-old child) file you see the SDD Qnaire is not complete. You approach the guardian of the child and ask if they need assistance. They state abruptly, “I don’t think that’s necessary. What’s the point of this anyway?” How would you respond?
Lead with empathy and in a nonconfrontational manner.
Help guardian to understand the purpose of data collection
Explain how it supports child’s well-being and success in our clinic
All of the above
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Multiple Choice
13.Part II: After explaining the value of the OH SDD Qnaire, the client complains and refuses to complete Qnaire. She mutters some oppressive comments about DEI initiatives under their breath and states "Just because I did not complete it, you won't do a good cleaning". What should you do?
Attempt to resolve her complaint.
Try explain benefits of Qnaire one more time.
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Multiple Choice
14.Whenever you encounter a complaint that you cannot resolve, who should you contact to support you?
HSO SDD Core Team
OH Supervisor
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Multiple Choice
15. A 9-year- old child presents at 10 PCD. The child's mother accepts to complete the OH SDD Qnaire. She states that she is confused about what race category she belongs to. How could you respond?
Define race
Discuss the specifics of race
a & b
Tell mother to select "Do not know"
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Multiple Choice
16. A parent approaches you and asks what is the difference between race and ethnicity. Which of the following are acceptable ways to assist the parent?
Provide definitions
Provide example
Defer Qnaire
a & b
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Multiple Choice
17. An Indigenous client is upset that ROP has ignored the collection of race for Indigenous Identities. She feels strongly that she should add it to the Qnaire. How do you respond?
Explain that because agreements related to data sovereignty and governance --important principles in respecting Indigenous peoples-- have not yet been established.
If the client feels comfortable to identify as Indigenous, they can select "Another race group" and add "Indigenous"
All of the above
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HSO-SDD Scenarios
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