
Chapter 12: Client Leadership
Presentation
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Other
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University
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Practice Problem
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Hard
Amanda Laffoon
FREE Resource
23 Slides • 2 Questions
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Poll
When educating an owner you should say "shots" instead of vaccines.
Yes, because clients are not smart.
No, always keep the verbiage professional.
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Poll
What type of communication style are you?
Driver
Analytic
Amiable
Expressive
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