On the phone

Presentation

•

English

•

Professional Development

•

Practice Problem

•

Easy

Daniela Machado

Used 1+ times

FREE Resource

3 Slides • 18 Questions

On the phone

Fill in the Blanks

Listen to a phone call and complete the words:

How can I h

you?

Fill in the Blanks

Listen to a phone call and complete the words:

Could I s

to Chris, please?

Fill in the Blanks

Listen to a phone call and complete the words:

I'm a

Chris is in a meeting.

Fill in the Blanks

Listen to a phone call and complete the words:

Can I t

a message?

Fill in the Blanks

Listen to a phone call and complete the words:

is Sandra Dennison from ATQ Global.

Fill in the Blanks

Listen to a phone call and complete the words:

I'm sorry a

that.

Fill in the Blanks

Listen to a phone call and complete the words:

Could you a

Chris to call me?

Fill in the Blanks

Listen to a phone call and complete the words:

Is that r

Fill in the Blanks

Listen to a phone call and complete the words:

I'll g

Chris the message.

Fill in the Blanks

Listen to a phone call and complete the words:

I help you with anything else?

Open Ended

Put the bold words in the correct order:

Hi, Chris. Sandra is this.

Type response here

Open Ended

Put the bold words in the correct order:

Hi, Sandra. call returning I'm your.

Type response here

Open Ended

Put the bold words in the correct order:

So I'm have we afraid only a record of the black ink.

Type response here

Open Ended

Put the bold words in the correct order:

add I can the colour ink to your order now.

Type response here

Open Ended

Put the bold words in the correct order:

create I'll a invoice new.

Type response here

Open Ended

Put the bold words in the correct order:

you send I'll copy a of the new invoice today.

Type response here

Open Ended

Put the bold words in the correct order:

No. can I the team ask to add it to your order.

Type response here

Open Ended

Put the bold words in the correct order:

Can help I you anything with else?

Type response here

Listen and repeat

1 Hi, Chris. This is Sandra.

2 Hi, Sandra. I'm returning your call.

3 So I'm afraid we only have a record of the black ink.

4 I can add the colour ink to your order now.

5 I'll create a new invoice.

6 I'll send you a copy of the new invoice today.

7 No. I can ask the team to add it to your order.

8 Can I help you with anything else?

Thank you!

On the phone

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