Conrady 7.4.25

• “I want to make things better.”

• “We all make mistakes.”

• “I want to be a good friend, so I need to own up.”

"I can't do anything right."

• “I can make things right.”

making up for doing something wrong or doing something to repair the harm; finding a way to fix the situation

arguing with someone until one of you gets what they want and the other person is going to have to accept defeat

giving an apology that is not sincere and not asking what can be done to fix the situation

• It lets the other person know that you feel bad about what you did.

• It tells the other person you’re taking responsibility for your actions.

• It can help the other person feel better.

• An apology that wasn’t sincere or didn’t fix the harm might leave you still feeling upset.

• An apology that wasn’t sincere or didn’t fix the harm might leave you feeling better about the situation.

• An apology that wasn’t sincere can fix the harm caused from the problem.

• An apology that wasn’t sincere makes you want to forgive the person for the harm that they caused.

• Tone of voice sounds honest

Facial expression and body language do not show regret

Only the word "sorry" is used