
Quiz 6: Quality
Presentation
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Other
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Professional Development
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Practice Problem
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Hard
JMartin Gtz
FREE Resource
20 Slides • 20 Questions
1
Multiple Choice
A project manager working on a phone development project has met with the project team to determine the grade and quality of the product. The phone needs to have just basic functionality to be sold in emerging markets. What should the quality and grade be for the project?
High quality, high grade
High quality, low grade
Low quality, high grade
Low quality, low grade
2
3
Multiple Choice
The project manager has met with the project team to determine when to do the inspections on the project. The project manager would like to do minimal inspections but still have a high-quality product. Which of the following actions would lead to fewer inspections but higher quality?
Have well-defined requirements
Have a larger budget
Implement more preventive actions
Conduct more quality control
4
5
Multiple Choice
Which of the following statements about quality management is false?
Customer satisfaction is a test of quality
It's cheaper to let customers find defects
Prevention leads to fewer inspections
Management is responsible for quality
6
7
Multiple Choice
While working on a product redesign project, the project manager has met with the company’s senior management to inform them that they need to provide adequate resources to ensure the product’s quality. Which of the following statements is true about management’s responsibility regarding quality?
Management is not responsible for quality on a project
Management is only responsible for quality in operations
Management is responsible for quality throughout the organization
Only the project team is responsible for quality on a project
8
9
Multiple Choice
The company has informed all company employees that they must pay careful attention to the work that they are doing to ensure the company delivers a quality product . What quality management theory best illustrates this scenario?
Continuous improvement
Just in time
ISO 9000
Total quality management
10
11
Multiple Choice
The project team has met with the project manager to develop the quality management plan and the quality metrics. What project documents contain the product quality requirements that the team would use to create quality metrics?
Requirements Management Plan
Requirements Documentation
Requirements Traceability Matrix
Stakeholder Register
12
13
Multiple Choice
While developing a smart phone, the project team has decided to look at other smart phones in the market to see how fast they start. The team members know that to be competitive, they will need to meet the startup times of the smart phones currently on the market. What tool would best help the project team in this scenario?
Brainstorming
Interviweing
Benchmarking
Determining Cost of Quality
14
15
Multiple Choice
While planning a project’s quality, the project team has identified certain costs that would need to be included in the project budget, such as testing, inspections, and having the right equipment to do the job. What best describes these costs?
Cost of Conformance
Cost of Nonconformance
Cost of Poor Quality
Cost of Great Quality
16
17
Multiple Choice
The project team would like to document the sequence of steps that the process should follow to ensure that the deliverables are being made with the correct quality requirements. What tool can best help the team show the sequence of steps and whether there’s any room for improvement in a given process?
Cost of Quality
Process Charts
Flowcharts
Process Improvement Charts
18
19
Multiple Choice
After a brainstorming session, the team members have accumulated a lot of different ideas that they can use to ensure the development of a good quality product. Their next step is to organize this information in a visual chart to make it easier for other stakeholders to understand. What method can best help the team?
Flowcharts
Mind Mapper
Critical Path Method
Ishikawa Diagram
20
21
Multiple Choice
The project’s team members have documented what quality standards are to be used on the project and the different roles and responsibilities for quality management on the project. What project component will they store this information?
Requirements Management Plan
Quality Management Plan
Scope Management Plan
Resource Management Plan
22
23
Multiple Choice
What in quality management describes a project’s or product’s attribute and how the quality control process will verify compliance to it?
Quality Metrics
Requirements Metrics
Scope Metrics
Quality Tests
24
25
Multiple Choice
Manage quality is a process that is done to increase the probability of meeting a project’s quality requirements. From what other process does manage quality get the data needed to improve quality management?
Validate Scope
Control Scope
Plan Quality Management
Control Quality
26
27
Multiple Choice
When managing project quality, what process does the project manager follow to ensure that the processes the project adheres to will produce a quality deliverable?
Control Quality
Validate Scope
Close Project or Phase
Manage Quality
28
29
Multiple Choice
While working for a large, multinational project, the project manager meets with the project sponsor to talk about managing quality on the project. The sponsor would like to know whose job it is manage the quality on the project. What should the project manager’s response be?
Managing quality is everybody's job in the organization
Managing quality is only the project manager's job
Managing quality is only the project team's job
Manaing quality is senior management's job
30
31
Multiple Choice
The project team is having a very difficult time identifying some of the main things causing the deliverables to have many quality defects. What tool can best help the project team identify the reasons for these defects?
Ishikawa Diagrams
Histogram
Matrix Diagram
Scatter Diagram
32
33
Multiple Choice
The organization’s senior management is not happy with the quality of the project deliverables so far. They have decided that an audit on the project’s quality management is necessary. Who would best be selected to conduct the quality audit?
Project Manager
Project Team
Project Sponsor
Organization's Internal Audit Department
34
35
Multiple Choice
While designing a product, senior management informed the project manager that the product should be cost-effective, as the product will be sold in a developing country. What technique could the project managers use to ensure that the product’s design is cost-effective?
Project Management Plan
Benchmarking
Design for X
Mind Mapping
36
37
Multiple Choice
19. The deliverables of the project have been completed, and the project team has decided to inspect the product to ensure that it has met the quality requirements. What process will the team use to inspect the deliverable for quality requirements?
Plan Quality Management
Manage Quality
Control Quality
Perform Quality Assurance
38
39
Multiple Choice
The project manager has met the project team, and they have created a control chart to determine whether the quality processes are stable and if it needs to be improved. They have taken a sample of 30 deliverables that are produced in a row and have identified that six of them are consecutively above the middle line between the upper and lower limits. What should the project team do next?
Nothing the process is in control
Implement a change request to fix the process
Report the defect to the project sponsor
Create an Ishikawa diagram to identify the reasons for the defect
40
A project manager working on a phone development project has met with the project team to determine the grade and quality of the product. The phone needs to have just basic functionality to be sold in emerging markets. What should the quality and grade be for the project?
High quality, high grade
High quality, low grade
Low quality, high grade
Low quality, low grade
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