​Using Tools, Equipment and Paraphernalia

1. CASH REGISTER- It is used to record to cash transactions and maintain cash balances.

2. INFORMATION RACK- An index of in-house guests, by both last name and room number.

3. ACCOUNTING POST MACHINE - It is used to post, monitor, and balance charges and credits to guest accounts.

4. KEY RACK - An array of numbered compartments used to store guestroom keys.

5. VOUCHER RACK - A container for storing vouchers for future reference and verification during the night audit.

​Using Tools, Equipment and Paraphernalia

6. MULTI ZONE CLOCK - An indicator of the time at different time zones across the world.

7. RESERVATION RACK - A special board or series of pigeonholes where cards are put to show which room have been booked.

8. FOLIO TRAYS - It remains in the tray throughout the occupancy stage of the guest cycle, except when they are used in posting transactions.

9. TELEPHONE EQUIPMENT - It is considered as the most importance piece of front office equipment.

10. ROOM RACK - It consists of call accounting systems, automatic call dispensing, telephone / room status system, fax machine and call detection.