DSM1113(4) Retail Security and Loss Prevention

1. process of reducing theft

method to control business loss

reduction in inventories not accounted for through sales

merchandise theft

During Covid 19, retail stores move operations online

Employers are liable for the actions of their employees

Employers should ensure a safe working environment

There is threat of flooding in Shah Alam retail stores

Employees should be attentive to prevent asset theft

provide training

protect themselves

learn new operations

hold supervisors accountable

conduct disciplinary actions

easy to hide

not locked

easy to locate

increase social status

can be sold

Ramli Security hold a thief while waiting for law enforcement

Tina, a cashier, is given training on clicking the emergency button

Security professionals inspect retail stores to find security threats

A guard is placed at Kedai Hawa due to increased theft

Despite only being a salesgirl, Gina needs to also play a role in contacting the police during theft

H&M has adequate employees for the cashier, inventory and helping people around

Hawa greets customers and follows them around to be helpful

Giant security guards check our bags before entering the premises

Lotus's security guards double check our receipt before letting us leave

Fina is aware of a suspicious customer who keeps avoiding her approach

illegally obtaining merchandise for financial gain

overwhelming crowd to steal merchandise

damaging property

entering property without permission to steal

stealing by force

Rina, a cashier, steals RM50 before putting in the registry

Faruk, a Giant employee, steals his boss's car

Gina reimburse her trip from Shah Alam to Putrajaya eventhough she did not went to the training

Katrina charges a customer RM100 for a RM50 dress and keeps the balance

Rina takes a watch to the counter asking for refund into a gift card

Harun, a cashier, takes customer money and voiding his purchase

Jamal schemed with his friend, the cashier, who takes 2 packets of milo but only paying for 1

Gina self checkouts only her mineral water and not the rest of the items

Dina forged a coupon with valid barcodes