P - Planning

O - Organizing

L - Leading

C - Controllng

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​Functions of Management

​Long-term plans or broad goals that a business would like to achieve.

​​Strategic Plan

​Short-term steps or action plans to achieve the strategic plan.

​​Tactical Plan

A 1 yr plan to support the tactical plan.

​​Operational Plan

​Types of Planning

​Top Mgt

1. entrepreneur

2. disturbance handler

3. resource allocator

4. negotiator

​​Decision-making Roles

​Middle Mgt

They interpret plans and bind them to the lower management level.

​​Informational Roles

​Lower Level Mgt

Ability to communicate a vision and inspire others by leading through example.

​​Leadership & Interpersonal Roles

​Management Roles

​The manager's ability to analyze a particular situation, identify new opportunities and resources, and decide on the best strategies and courses of action.

​​Conceptual SKills

​It includes the manager's capacity to motivate, lead, and control the behavior of his or her subordinates.

​​Human Skills

​These are the specific competencies that a manager should have in relation to the type of task assigned to him or her.

​​Tactical Skills

Managerial Skills

​The use of business English is specific and focused.

​​Communication

​Is the fficient use of time and resources to achieve tasks successfully

​​Organization

​Managerial Sub-set Skills

​Critical thinking and conflict managment skill that allows them to deal with changes effectively.

​​Agility

​The understanding of processes from the bottom up.

​​Domain Knowledge

​Managerial Sub-set Skills