
1E - Email - first contact and requests
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English
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University
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Practice Problem
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Medium
Aj M
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11 Slides • 15 Questions
1
Email - First Contact and Requests
Ajarn M.
2
Closing sentence
Closing salutation
Sender's name
Opening Salutation
Introduction
Reason for writing
Parts of the Email
3
Opening Salutation
4
Introduction
How to create a great introduction email subject line. Here are a few examples:
Introduction from <name>
Hello from <name> at <organization>
A quick hello
Request to chat
Interested in opportunities
5
Reason for writing
6
Multiple Choice
How many parts of an email?
4
7
5
6
7
Multiple Choice
Introduction of an email.
8
Closing Sentence
The last few lines of an email are called the closing. After wrapping up the main point of the email in the body text, writers should use the closing to express respect and gratidtude to the recepient, as the closing leaves a lasting impression.
9
Yours truly,
Most sincerely,
Respectfully,
Respectfully yours,
Sincerely,
Sincerely yours,
Regards,
Best regards
Kind regards,
Closing Salutation
10
Michelle
Mr. Smith
Ms. Alice
End the email with your name
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Labelling
Label the parts of the email.
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Open Ended
Put these parts of an email in the correct order.
Would you like to meet for a coffee to discuss any help you might need while I am here?
Dear James
I look forward to hearing from you.
I have just started a work placement here and thought I would introduce myself
Andrea Haussman
Please let me know when you are free.
Best wishes
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Fill in the Blanks
Type answer...
14
Fill in the Blanks
Type answer...
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Email - Enquiries
business inquiries emails are emails used to ask for information.
Make a list of all the reasons why a business makes enquiries of a supplier, for example: to ask for a brochure, to check an order
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Open Ended
List your reasons here.
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Labelling
Read and complete the email with these words.
**please see page 9 activity 2 for your reference.
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Match
Let's organize the ideas in the email in activity 2. Match the phrase in each corresponding numbers.
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3
5
2
1
request to reply
your inquiry
polite ending
description of your company
How you know about the supplier.
request to reply
your inquiry
polite ending
description of your company
How you know about the supplier.
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Open Ended
Page 9 activity 5 - read the reply and answer these questions.
1. What does Ingrid send with the email?
2. What information does Ingrid ask for and why?
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Multiple Choice
Complete the response with appropriate words in activity 6, page 1.
1._________________
order from
price list
order form
receiving/getting/seeing
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Multiple Choice
2. _____________________________
order form
price list
a town/ city/district
seeing
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Multiple Choice
3. ____________________
order form
price list
a town/city/district
seeing
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Multiple Choice
4. _________________
order form
price list
a town/city/ district
receiving/ getting/seeing
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Multiple Choice
5. _________________
order form
price list
a town/city/district
receiving/getting/seeing
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Useful phrases in emails in 5 and 6 that come under these categories
Acknowledging someone's email | Thank you for your enquiry. Many thanks for getting back at me. |
|---|---|
Including separate files in the email | Please find attached I have also attached Attached is |
Polite ending | If you have any further questions please do not hesistate to ask. I look forward to |
26
Homework
Work with a partner. Each person writes an email requesting something from another company. Use some of the phrases in 7
Then swap your emails and write a reply to your partner.
**upload your letter in our google classroom
Email - First Contact and Requests
Ajarn M.
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