GSOC WWC Basic Review

​initial information gathering - what information are you obtaining from the caller

As an operator, you will receive calls from people who will request some type of assistance from you (information, directions, general questions, and/or to report an incident).

What do you do next.....

1. Name - Who are they?

   Obtain a first and last name

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Start with the basics

Your next step is to obtain an email address and phone number from the person that is calling.

​​2. Email & Phone Number

Where are you? Obtain an exact location for the person. If they are unfamiliar with the area, ask for cross-streets, what they see around them, landmarks, etc

3.Location

Theft and vandalism

Anyone who attempts or causes bodily harm onto others

Some examples include:

A person who tries to breech the event

Anyone with a physical weapon

Explosive devices

This can be anything that that poses a threat to the event or staff.

For WWC - there are 2 main locations Australia and New Zewland.

In the event of a threat towards FOX Personnel . talant etc

​Contact FOX Corporate Security

​ Important People to Know - Events Team Personnel

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How to Call Australia from the US

• First, dial 9-011, the US exit code.

• Next, dial 61, the country code for Australia. or 64 for New Zealand

• Then dial the 1-digit area code

• Finally, dial the 8-digit phone number.

Australia & New Zealand Hotel and Stadium Locations

Clicking broadcast takes you back to the home page for sending a message.

Click on the bottom and select use a preset.

1. Click on broadcast

​Replace this with your body text.

​Duplicate this text as many times as you would like.

Have a nice day. Happy teaching!

​​Subheader

• Ten venues will be used during the event

• The final set will be played at the Iconic Stadium in Australia.

  https://www.fifa.com/fifaplus/en/articles/the-womens-world-cup-australia-new-zealand-2023-stadiums

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Venues for the event