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Upper ML Unit 3

Upper ML Unit 3

Assessment

Presentation

English

Professional Development

Practice Problem

Medium

Created by

Ольга Народовская

Used 1+ times

FREE Resource

11 Slides • 12 Questions

1

Building relationships

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2

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3

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4

Open Ended

How companies can build

strong business relationships?

What factors do you think we should mention firts?

5

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What are the most important relationships for you

a) at your place of work

b) outside your place of work? Why?

Listen to the interview and check the predictions you made

6

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Describing relations - Сортування за групами

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7

Multiple Choice

Sales staff who are impolite to customers disrupt I damage the reputation of a

company.

1

disrupt

2

damage

8

Multiple Choice

We are planning to promote / establish branch offices in Spain next year.

1

promote

2

establish

9

Multiple Choice

By merging with a US company, we greatly strengthened /maintained our sales force.

1

strengthened

2

maintained

10

Multiple Choice

Relations with customers have been fostered I undermined recently by poor

after-sales service.

1

fostered

2

undermined

11

Multiple Choice

Thanks to a new communications system, we are souring /improving relations

with suppliers.

1

souring

2

improving

12

Multiple Choice

A strike at our factory last year resumed I disrupted production for several weeks.

1

resumed

2

disrupted

13

Multiple Choice

We could not agree on several points, so we broke off /cut off talks regarding a

joint venture.

1

broke off

2

cut off

14

Multiple Choice

The success of our new product launch was cemented /jeopardised by an

unimaginative advertising campaign.

1

cemented

2

jeopardised

15

Multiple Choice

In order to gain market share in China, we are building up I cutting off relationships with local agents.

1

building up

2

cutting off

16

Multiple Choice

Business relations between the two countries have been severed /fostered by official visits and trade delegations.

1

severed

2

fostered

17

Match

Match the following

Widespread rumours of a hostile

takeover bid are certain

The Accounts Department's very

slow payment of invoices

The long-term contracts, which will

run for the next five years,

The excellent relations the company

enjoys with the local com m unity

As a result of the government's

im position of currency controls,

have cemented relations between

the two companies.

is causing stormy relations with

some of the company's suppliers.

to strain relations between the

two leading French software

companies.

are a credit to its highly effective

PR Department.

its close relations with several

major foreign investors have been

jeopardised.

18

Alison Ward is Head of Global Corporate Responsibility at Cadbury, the chocolate maker. Listen to the first part of the interview and complete this information about Cad bury's Cocoa Partnership.

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19

Listen to the second part and complete these extracts with up to three words in each gap.

1 Well, we're really proud that we've achieved . . . . . . . . . . . . for our Cadbury Dairy Milk brand ...

2 So it means that people around the world can now make an . . . . . . . . . . . . and .. .

3 Fairtrade's an interesting marque in that it's not only . . . . . . . . . . . . in consumer markets - it's very well . . . . . . . . . . . . - but it also has great power back in . . . . . . . . . . . . .

20

Listen to the final part and answer these questions.

1 What other partnership does Cadbury have?

2 What does Alison say about the changes in the supply chain with that partnership?

21

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22

Can you put it in a Verb Phrase

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23

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Building relationships

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