USING EMAIL - Skill Set 2 Sending and Receiving

Ctrl + M

Ctrl + N

Ctrl + E

Ctrl + Shift + M

Home

View

File

Send/Receive

Subject

Attachment

To

None of the above

A. Start typing their name or email address in the "To" field

B. Click the "To" button and select their name from the Address Book

C. Both A and B

None of the above

Separate their email addresses with commas

Use the "Cc" or "Bcc" fields

Click the "To" button and select multiple names from the Address Book

Use the "Reply All" button to reply to a group email

Outlook verifies that the email addresses are valid

Outlook adds the names to your address book

Outlook checks the spelling of the names

Outlook completes the names for you if they are in your address book 

Clicking on the Send button

Pressing the Enter key

Pressing the Ctrl + Enter keys

Pressing the Ctrl + S keys

14

20

34

50

Click on the Options tab and choose Delay Delivery

Right-click on the message and choose Delay Delivery

Press the Ctrl + Shift + D keys

None of the above

To add a carbon copy of the message to someone

To add a blind carbon copy of the message to someone

To add a subject line to the message

None of the above

Ctrl + M

Ctrl + K

Ctrl + Q

Ctrl + U

To store all the deleted messages

To store all the flagged messages

To store all the spam messages

None of the above

Right-click on the message and choose Mark as Unread

Click on the Home tab and choose Mark as Unread

Press the Ctrl + U keys

) All of the above

Click on the Search box and type in the keyword

Press the Ctrl + F keys and type in the keyword

Click on the Filter button and choose the keyword

All of the above

To display the contents of the selected message

To preview the message before opening it

To delete the selected message

None of the above

A folder where you can store your emails

A folder where you can store your contacts

A folder where you can store your calendar appointments

A folder where you can store your notes 

Click on the "File" tab and select "New Folder"

Right-click on the mailbox and select "New Folder"

To store all the spam messages

None of the above 

Rename

Move

Delete

All of the above

A pane that displays the contents of an email message

A pane that displays the sender's name and email address

A pane that displays the subject line of an email message

A pane that displays the date and time an email message was received