Net Docs Workflow
Presentation
•
Professional Development
•
Professional Development
•
Easy
Jeanette Garcia
Used 2+ times
FREE Resource
7 Slides • 20 Questions
1
Net Docs Workflow
2
Project Number: PRO0001924
To begin...
Using the universal search bar on ServicePoint, search for PRO0001924.
Click on the project number.
Some text here about the topic of discussion
3
Open Ended
Who is the project assigned to?
4
Open Ended
What is the additional client attribute?
5
Open Ended
What was the SLA for the project?
6
Open Ended
What was the live date?
7
Let's look at the form now...
In the center of the page, is a form that was filled out by the assigned IPS, Julie. That form will tell you about what the client wanted.
Subject | Subject
Some text here about the topic of discussion
8
Open Ended
What was the job code?
9
Let's Look at the Workflows now...
Scroll to the end of the page and you will find all workflows that were opened as a result of the job code...
Subject | Subject
Some text here about the topic of discussion
10
Multiple Choice
Is there a Net90 form attached to the workflow?
Yes
No
11
Open Ended
What is the Net Docs workflow number?
12
Multiple Choice
What was the assignment group for that workflow?
Net New
Balancing
Card-Existing SDO-Rapid Projects-Debit
Card-Existing SDO
13
Open Ended
Who was assigned to the workflow?
14
Let's explore the Workflow...
Click on the workflow hyperlink to explore the workflow details...
Subject | Subject
Some text here about the topic of discussion
15
Open Ended
What was the project type?
16
Open Ended
Who was the project contact?
17
Multiple Choice
What was the scope of the project?
Client is adding ACCEL Advantage to the bins listed above. Live date has been confirmed for 2/7/18.
Client is adding Allpoint Premier to the bins listed above. Live date has been confirmed for 2/7/18. 533059
551673
Client is canceling MasterCards to the bins listed above. Live date has been confirned for 2/7/18.
18
Let's look at the tasks...
Scroll down to the end of the page to find all of the tasks associated with a Network Add. Be sure to also use the job aid to help you.
Subject | Subject
Some text here about the topic of discussion
19
Open Ended
Upon submitting the Net90 form, which task did the IPS complete next?
20
Open Ended
What happened in Task PRFT0009366?
21
Open Ended
The Network documentation was now prepared and submitted. What is the next task?
22
Open Ended
After the peer review was completed, what did the IPS add and update before the live date?
23
Open Ended
Task PRFT0005718 refers to what task?
24
It is now the live date...
Look at those final tasks.
Subject | Subject
Some text here about the topic of discussion
25
Multiple Choice
Was the scope approved?
Yes
No
26
Open Ended
What will the IPS monitor for?
27
Open Ended
What happens if transactions are going through?
Net Docs Workflow
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