CHAPTER 6

When was the Automated Teller Machine (ATM) introduced in Malaysia?

Which technology has become the next technology leap in Malaysia during 1990s?

Electronic Banking is actually a repackaging,  delivery and processing of traditional banking  financial services such as cash withdrawals, fund transfers, placement of deposits through an electronic on-line medium as compared  to customary  paper based, off-line system (Tan Min Ching , 1993)

Define electronic banking.

Electronic banking can be explain as ___________________.

…the automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels.

Below are the advantages of e-banking EXCEPT

i.       Reducing cost and less expensive rather than paper cheque payment and collection.

ii.      Improved flexibility of business transaction.

iii.     Doesn’t offer variety of services like paying bills.

iv.    Not able to access an account for transaction everywhere.

In electronic banking methods and processes, what is electronic funds transfer (EFT)?

……. sometimes called electronic checks, for which a business debits the consumer's bank accounts for payment for goods or services.

Which of the following services provided by electronic funds transfer (EFT)?

i.     transfer funds from your checking account to your mutual fund account.

ii.    instruct your bank or credit union to automatically pay certain monthly bills from your account.

iii.   use your computer and personal finance software to coordinate your total personal financial management.

iv.  have your government social security benefits check or your tax refund deposited directly into your checking account.

Consumer activated systems is the bank which normally selects and activates the system.

Which of the followings are non-consumer-activated EFT System

i.     Electronic Credit and Debit Transfer

ii.    Nature of Credit and Debit Transfer

iii.   International Electronic Transfer

iv.  Electronic funds Transfer

Which of the followings are the common functions of ATM machines?

i. Cash withdrawals

ii. Apply for financing.

iii. Account balance inquiry

iv. Cash and cheque deposit