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Pronunciation

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Vocabulary

​Departments

We hired a logistics company to help us cut costs.

logistics

​/ləˈdʒɪs.tɪks/

You need to speak to someone in the finance department​

finance

/ˈfaɪ.næns/

Bridges require a lot of maintenance

perform/provide/carry out maintenance : We have a large team of IT staff who provide ongoing system and applications maintenance.​

maintenanc​e

​ /ˈmeɪn.tən.əns/​

The launch date has been announced so it is vital that Production deliver on time.

production

/prəˈdʌk.ʃən/

The central purchasing department identifies suppliers and negotiates the best price.

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the purchasing manager/director​

purchasing

/ˈpɜːtʃəsɪŋ/

We had to make five calls to technical support to get the computerworking.

technical support

​​​​ /ˌtek.nɪ.kəl səˈpɔːt/

the department of an organization that deals with finding new employees, keeping records about all the organization's employees, and helping them with any problems

human resource​s​​​ /ˌhjuː.mən rɪˈzɔː.sɪz/

She has to deal with difficult customers.​

deal with sb/st

/diːl/

The band has gone on tour to promote their new album.

promote

/prəˈməʊt/

They organized a meeting between the teachers and students.

organize

/ˈɔː.ɡən.aɪz/

Paul is directly responsible for the efficient running of the office.

Mike is responsible for designing the entire project.​

be responsible for

/rɪˈspɒn.sə.bəl/

The company is spending $650 million on developing new products/technology.

develop

/dɪˈvel.əp/

The company will support customers in Europe

support​

/səˈpɔːt/

​Contact somebody

You can contact me on (US also at) (= speak to me using the phone)388 9146.

contact​

/ˈkɒn.tækt/

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Speaking

​Departments & Responsibilities

​Expressions

Some text here about the topic of discussion

I have to + V

I have to ​arrange transportation and deliveries

​

I deal with + N

I deal with difficult customers​

I deal with​ complaints from customers

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I'm responsible for + N/V-ing​

I'm responsible for​ the monthly reports​

I'm responsible for recruiting new employees​

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Exercise & Listening