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Interpersonal Skills

Interpersonal Skills

Assessment

Presentation

Other

12th Grade

Medium

Created by

Stephanie Klimczyk

Used 1+ times

FREE Resource

6 Slides • 17 Questions

1

Interpersonal Skills

By Stephanie Klimczyk

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Fill in the Blanks

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Type answer...

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Open Ended

Question image

List the five steps in conflict resolution:

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Stages of negotiation

  1. Preparation - prepare for the discussion by writing out the facts

  2. Discussion - meet with the opposing party and put forward your side of the story.

  3. Clarification of goals - What is the goal of this discussion? What is the main priority of ​this negotiation?

  4. Negotiate outcome - discuss options, possible outcomes and compromises.

  5. Agreement - Plan for what will happen in the future. ​

5

Open Ended

You have a group assignment due in one week. One person in your group is being uncooperative and not completing assigned tasks. As group leader, explain how you would resolve this conflict and ensure the best outcome for your group.

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Fill in the Blanks

Type answer...

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Multiple Choice

A leadership style in which members of the group take a participative role in the decision-making process.

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Autocratic/Authoritarian

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Democratic

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Laisse-Faire

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Multiple Choice

A leadership style that takes a hands-off approach to leadership and gives others the freedom to make decisions.

1

Autocratic/Authoritarian

2

Democratic

3

Laisse-Faire

9

Multiple Choice

A leadership style in which an individual has total decision-making power and absolute control.

1

Autocratic/Authoritarian

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Democratic

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Laisse-Faire

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  • Can result in low productivity 

  • Conflict amongst team members is common 

  • May lead to confusion about roles and responsibilities

  • Won’t be effective with an unskilled or unmotivated team

Disadvantage

  • Empowers individuals to practice their leadership skills

  • Can lead to increased creativity and innovation

  • Less fear of failure 

  • Encourages trust between team members and leader

  • Instill a sense of independence

Advantages

Laisse-faire Leadership

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  • Resentment within the group

  • Less creative environment

  • Relies on the competence of the leader​

Disadvantage

  • Quick decision making

  • ​Order & discipline

  • ​Absolute control

  • Focused targets

Advantages

Autocratic Leadership

12

  • Can cause disharmony within the group

  • Doesn't always end up with a positive outcome.

Disadvantages

  • Builds team-based relationships

  • Higher satisfaction within the group

  • Gives group members a look at the bigger picture

Advantages

Democratic Leadership

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Quiz Time!

Interpersonal Skills

14

Multiple Choice

Body language can also be called:

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Attitude

2

Extrovert

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Non-verbal communication

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Verbal communication

15

Multiple Choice

Being able to stand up for your own rights in a calm and positive way is called?
1
Verbal Communication
2
Assertiveness
3
Confidence
4
Being Bold

16

Multiple Choice

Good listening skills include:

1

a message, a sender, and a reveiver.

2

labeling, cultural sensitivity, and talking slowly.

3

verbal message, written communication and a receiver

4

showing interst, hearing the message, and not interrupting

17

Multiple Choice

Exploring and analyzing options is a part of?
1
Problem Solving
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Decision Making
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Negotiation
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Assertiveness

18

Multiple Choice

Emotional intelligence is ________________________________.

1

being smart about emotional situations

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the ability to understand, use, and manage our emotions.

3

never getting angry

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Multiple Choice

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What is a conflict?

1

a problem (with 2 people who can't agree)

2

when you wake up angry

3

when you lose in a video game

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Multiple Choice

Question image

What should you do when discussing a conflict to help work it out?

1

make eye contact

2

nod to show your understanding

3

listen

4

all of the above

21

Multiple Choice

How would you interrupt someone politely when they are talking?

1

Put your hand on their arm and say, "Excuse me".

2

Excuse me, but can I say something?

3

Just catch their eye until they understand what you want

4

Hold your hand up and say, "It's my turn now".

22

Multiple Choice

What should you say when everyone has run out of things to say or they become silent?

1

Just keep quiet

2

Smile and look at someone until they say something

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"Does anyone else have something to add?"

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Look down

23

Multiple Choice

How do you properly share your opinions with others?

1

Let's choose my idea

2

Moreover, I think you idea is not the best because ...

3

In my opinion, the best strategy is...

4

Altogether, let's just choose her because she talked the most

Interpersonal Skills

By Stephanie Klimczyk

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