Hotel reservations​

What kind of information people need to give to check in into a hotel?​

Do we need to make a reservation to check into a hotel?​

To check into a hotel, do we need to show any documents?​

A man is checking into a hotel.

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Listen and fill in the blanks​

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Now, let's practice.​

Front desk clerk: Good morning. May I help you?​

Manu: Good morning. I’d like to check in, please.

Front desk clerk: Do you have a reservation, miss?

Manu: Yes, I do. The name is _____________,

Front desk clerk: How do you spell it?

Manu: It’s ==__=__=__=__..

Front desk clerk: May I see some identification, miss?

Manu: Sure. Here’s my __________________.

Front desk clerk: Thank you. Just a minute, please. That’s Manu Armani

from ___________________, right?

Manu: Yes, that’s me.​

​Practice 2

Front desk clerk: Good morning. May I help you?​

Marília: Good morning. I’d like to check in, please.

Front desk clerk: Do you have a reservation, miss?

Marília: Yes, I do. The name is _____________,

Front desk clerk: How do you spell it?

Marília: It’s ____________.

Front desk clerk: May I see some identification, miss?

Marília: Sure. Here’s my __________________.

Front desk clerk: Thank you. Just a minute, please. That’s ________from _____________, right?

Marília: Yes, that’s me.​

​Act. 3

Do you​ usually travel alone?

I usually travel with my family and friends.​

So I usually choose a twin or tripe hotel rooms.​

​Twin room

Triple room​

Double room​

​Single room

​Now, listen and fill in the blanks.

Act. 4​

Let's practice.​

Front desk clerk: I have you down for ____________. Is that right?

Manu: Yes.

Front desk clerk: Your reservation is for a ________. Is that right?

Manu: Right.

Front desk clerk: Do you have a ___________, miss Armani?

Manu: Yes. Do you take Credimaster?

Front desk clerk: Sorry, we don’t.

Manu: Do you take cash?

Front desk clerk: Yes, we do.

Manu: Here you are.

Front desk clerk: Thank you. You’re in ________, on the __________ floor, miss. Here’s your key card.

Manu: Thank you.​

Practice 2​

Front desk clerk: I have you down for ____________. Is that right?

Manu: Yes.

Front desk clerk: Your reservations are for a _______and a _________. Is that right?

Manu: Right.

Front desk clerk: Do you have a ___________, miss Armani?

Manu: Yes. Do you take Credimaster?

Front desk clerk: Sorry, we don’t.

Manu: Do you take cash?

Front desk clerk: Yes, we do.

Manu: Here you are.

Front desk clerk: Thank you. You’re in _______and ______, on the __________ floor, miss. Here’s your key card.

Manu: Thank you.​

Act 5​

​What are the things you can find in a hotel room?

You can find a ...​

​Satellite TV

You can find a ...​​

​Coffee maker

You can find a...​

​Electronic safe

You can find a...​

Direct dial telephone

You can find a...​

Radio alarm clock

You can find a...​

Microwave oven

You can find a...​

Mini bar

You can find an...​

Internet Connection

You can find an...​

Air conditioning

You can find a...​

Hair dryer

​They are called "Facilities".

In my opinion, the most important facility are:

​

Air conditioning

Microwave oven

Internet connection​

What about you?

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​Now, listen and circle.

​Act. 6

Now, check if there are the following facilities.​

Let's check the answers together.​

Student A:     Does the room have a/an _______?

Student B:     Yes, it does.  /  No, it doesn’t.​

I'd like to check out, please.​

What room-services we usually use?​

​Laundry

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​Telephone call

Parking​

​Meal

Mini bar​

Bill​

Act. ​8

Listen and complete.

Act. 9​

Now, listen to the conversation and complete the chart.

​Act. 10

Let's ​practice.