Change Management

• ​ Introduction, brief background

  Reasons for Change

  Barriers for Change

  Process for Change

  Strategies for Change

  Change management in the new normal

​A collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change.

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​1.Pre-1990s: Foundations Academics begin to understand how humans and human systems experience change

2.1990s: On the radar Change management enters the business vernacular

3.2000s: Formalization Additional structure and rigor codify change management as a discipline

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It is natural for organizations to experience change throughout time:

•Leadership/personnel

•Mission/expectations

•Equipment/resources

•Societal/environmental

•Natural/forced (significant event)

Famous one-liners:

•In my previous unit we did it like this.

•My last unit was awesome.

•I don’t want to train a new boss.

•The new leader thinks they know everything.

•This is how we do it.

•I was taught to do it like this.

•This organization stinks.

•We never had that problem before.

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•Members showing up late to meetings.

•Members walking away when leadership is speaking to them.

•Members rolling their eyes during meetings.

•Appearance standards decrease. 

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​1. Recognize and Define the Problem (Current)

2. Gather Facts and Make Assumptions (Current)

3. Define End States and Establish Criteria (Current- Transition)

4. Develop Possible Solutions (Current- Transition)

5. Analyze and Compare Possible Solutions (Current- Transition)

6. Select and Implement Solution (Transition) Create policy letters;

7. Analyze Solution for Effectiveness (Future) Hold members accountable;

​How leaders get the “buy in” from everyone?

•Prepare

•“A-B-C”

•Reinforce commitment to change

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​There’s No New Normal – Only Change

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​Continuous Change is the New Normal

​●Endings: identifying and experiencing what will be lost

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●Neutral Zone: feeling the uncertainty of the middle ground between what was and what will be

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●New Beginning: feeling stable with a new routine and direction

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#1: Communicate Change & Stability

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​#2: Connect & Engage

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​#3: Cultivate Optimism & Resilience

​★Brief background of Change Management

★Reasons for Change

★Barriers for Change

★Process for Change

★Strategies for Change

★Change management in the new normal

​●https://www.prosci.com/resources/articles/change-management-history-and-future

●https://en.wikipedia.org/wiki/Change_management

●Change Management - DEOCS.net

●https://www.impactgrouphr.com/insights/change-management-best-practices-during-covid