
Preparation for Business Communication Test
Presentation
•
Business
•
9th Grade
•
Practice Problem
•
Medium
Yelena Lubyagina
Used 9+ times
FREE Resource
8 Slides • 28 Questions
1
Business Communication Unit
2
What is communication?
Sender-Receiver Model
3
Multiple Choice
What is communication?
Trying to understand each other
A process of understanding
A process of exchange of information
Receiving information
4
Multiple Choice
Elements of Sender - Receiver Model?
Sender, Receiver
Sender, Receiver, Channel
Sender, Receiver, Channel and Feedback
Channel and Feedback
5
Multiple Choice
What are fields of experience in communication?
Our beliefs, attitudes, values
Our hidden agenda
Our personal interests
Our hobbies
6
What is active listening?
Goal of communication
5 steps in active listening
7
Multiple Select
What are the steps of active listening?
Receiving
Attending
Understanding
Responding
Recalling
8
Multiple Choice
Define active listening
A technique of exchanging information
Being actively engaged
A communication technique in which the receiver provides feedback
A process of hearing
9
Multiple Choice
What is the goal of communication?
Listening
Listening and speaking
Exchanging information
Understanding
10
Definition and purpose of verbal communication
Verbal communication challenges
Influence of culture on verbal communication
11
Multiple Choice
What is verbal communication?
Using words and gestures to communicate
Using language and sounds to communicate
Using words, gestures and body language
12
Multiple Choice
What is the purpose of verbal communication?
To talk and listen
To exchange
To relay messages to one or more receivers
To express yourself verbally
13
Multiple Select
What are the factors affecting verbal communication?
Culture
Relationship
Frames
Bad weather
14
Multiple Select
What are the verbal communication challenges?
Word choice and tone
Different perspectives
Language barriers
Poor communication techniques
15
Multiple Select
What can you do to reduce verbal communication challenges?
Plan communication
Communicate with respect
Speak clearly
Pay attention to what and how you say it
16
Types of nonverbal communication
17
Multiple Choice
A large part of our communication is non-verbal
True
False
18
Multiple Select
What are the types of non-verbal communication?
Facial expressions, eye contact
Words
Body language, gestures
Artifacts
Touch, Proximity
19
Multiple Choice
What is haptics?
Communication through eye contact
Communication through gestures
Communication through touch
Proximity
20
Fill in the Blanks
Give an example of an artifact
Type answer...
21
Communication Planning Steps
22
Multiple Choice
What is the first step in communication planning?
Determine the purpose of the message
Identify the audience
Clarifying objectives
Determine the best channel
Outline the communication
23
Multiple Choice
What is the second step in communication planning?
Determine the purpose of the message
Identify the audience
Clarifying objectives
Determine the best channel
Outline the communication
24
Multiple Choice
What is the third step in communication planning?
Determine the purpose of the message
Identify the audience
Determine the best channel
Clarifying objectives
Outline the communication
25
Multiple Choice
What is the fourth step in communication planning?
Clarifying objectives
Identify the audience
Outline the communication
Determine the purpose of the message
Determine the best channel
26
Multiple Choice
What is the fifth step in communication planning?
Clarifying objectives
Identify the audience
Outline the communication
Determine the purpose of the message
Determine the best channel
27
4 communication styles
28
Multiple Select
What are the 4 communication styles?
Helper
Relator
Director
Socializer
Thinker
29
Fill in the Blanks
People of which style have competitive, aggressive nature?
Type answer...
30
Fill in the Blanks
People of which style are easy to work with and good at cooperating with others?
Type answer...
31
4 important steps in conducting a meeting
32
Multiple Select
What are the 4 important steps to consider when conducting a meeting?
Sending an email
Opening the meeting
Time management
Evaluating the meeting
Closing the meeting
33
Multiple Select
What should you do when opening the meeting?
Start on time
Review the agenda
Model the energy
Welcome attendees
34
Fill in the Blanks
How do you manage time at the meeting?
Type answer...
35
Multiple Select
What do you do when closing the meeting?
End on time
End on a positive note
Say bye and leave immediately
Clarify next steps
36
Poll
Do you feel ready for the test?
Yes, fully prepared!
No, I would use more time to prepare!
Rather yes than no.
Business Communication Unit
Show answer
Auto Play
Slide 1 / 36
SLIDE
Similar Resources on Wayground
30 questions
Symbiosis
Presentation
•
9th Grade
30 questions
3.6 Transformations of Linear Functions Practice_Alg1
Presentation
•
9th Grade
28 questions
ESSAY WRITING
Presentation
•
9th Grade
28 questions
Setting Goals and how to properly workout
Presentation
•
9th Grade
27 questions
Viruses review
Presentation
•
9th Grade
33 questions
Grade 9 General Unit 6 Lesson 6
Presentation
•
9th Grade
27 questions
Taxes - Basics
Presentation
•
9th Grade
30 questions
Grade 9 Adv - Term 3 Reading Review Unit 8
Presentation
•
9th Grade
Popular Resources on Wayground
10 questions
Safety Day 2026 – Student Review
Quiz
•
9th Grade
21 questions
Continents and Oceans
Quiz
•
6th Grade
20 questions
Parts of Speech
Quiz
•
5th Grade
16 questions
Subject & Predicate
Quiz
•
5th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
12 questions
Map Skills
Quiz
•
3rd Grade
22 questions
Continents and Oceans
Quiz
•
5th Grade
15 questions
Rounding Decimals
Quiz
•
5th Grade