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BSBPEF201 Topic 3 Review

BSBPEF201 Topic 3 Review

Assessment

Presentation

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Professional Development

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University

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Practice Problem

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Easy

Created by

Barney Sinclair

Used 3+ times

FREE Resource

6 Slides • 7 Questions

1

BSBPEF201 Topic 3 Review

by Barney Sinclair

2

Open Ended

What are some examples of effective communication skills?

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​Examples of effective communication include:
  • ​speak clearly and choose words carefully

  • ​avoid jargon

  • ​explain thoughts, concerns and ideas in positive terms

  • ​be concise

  • ​allow time for your supervisor to respond and ask questions

  • ​ask for feedback

4

Poll

Are you good at active listening?

Yes

No

5

Open Ended

What does active listening include?

6

​Active listening includes:
  • ​use eye contact

  • ​stop talking

  • ​listen

  • ​consider (think carefully)

  • ​paraphrase to show understanding

7

Poll

Which of these do you need to improve for active listening?

using eye contact

stopping talking

listening more carefully

consider (think carefully before replying)

paraphrasing to show understanding

8

Open Ended

Why is self assessment important?

9

​Self-assessment is a useful tool to improve how you communicate
  • ​ask yourself questions

  • ​try to be objective (take emotion out of it)

  • ​seek feedback from others

10

Poll

What is better? A growth mindset or a fixed mindset?

Growth

Fixed

11

​A person with a growth mindset will ask these questions when self-assessing:
  • ​What can I learn from this?

  • ​How can I improve my communication skills?

  • ​How can I manage the person or situation better next time?

12

Open Ended

What might a person with a growth mindset believe?

13

​Adopt a growth mindset. Believe that:
  • ​skills can be developed

  • ​brains and talent are only the starting point

  • ​positive and negative feedback provide opportunities to keep learning

pattern-tertiary
BSBPEF201 Topic 3 Review

by Barney Sinclair

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