​Examples of effective communication include:

• ​speak clearly and choose words carefully

• ​avoid jargon

• ​explain thoughts, concerns and ideas in positive terms

• ​be concise

• ​allow time for your supervisor to respond and ask questions

• ​ask for feedback

​Active listening includes:

• ​use eye contact

• ​stop talking

• ​listen

• ​consider (think carefully)

• ​paraphrase to show understanding

​Self-assessment is a useful tool to improve how you communicate

• ​ask yourself questions

• ​try to be objective (take emotion out of it)

• ​seek feedback from others

​A person with a growth mindset will ask these questions when self-assessing:

• ​What can I learn from this?

• ​How can I improve my communication skills?

• ​How can I manage the person or situation better next time?

​Adopt a growth mindset. Believe that:

• ​skills can be developed

• ​brains and talent are only the starting point

• ​positive and negative feedback provide opportunities to keep learning