Email - Etiquettes

​1. Add a brief and clear subject line.

​example: Math Quiz Question.

​2. Begin with a salutation:- Good morning, Good evening ....

​3. Address the teacher with correct title :- Mrs. Ali, Mrs. Harper ......

​4. Make sure to use the correct spelling, grammar and punctuation.

​5. Start the sentence with a capital letter.

​6. Avoid using internet slangs, text language, emojis and distracting fonts

​7. Always re-read your email before sending.

​8. Make sure you are writing the email in a polite and respectful tone.

Make sure subject lines are clear and reflect the topic and urgency.

Carefully consider who needs to be copied, and only include those really needed.

Ensure emails clearly define the issue, the action items, and any deadlines.

Read emails before sending to ensure they are concise, clear, and correct.

Work to properly manage your Inbox and ensure messages are not missed or lost.

​Email when angry or send out unprofessional or inappropriate information.

Send out unnecessary Emails, or copy, reply-all, or forward excessively.

Reply to messages with “Thanks” or “OK” unless absolutely necessary.

Email your teacher from a personal email account. Always email from your ISG email account.

Forward messages without explaining why it is being sent and what needs to be done with it.

Use Email when another form of communication is more effective (like talking to your teacher directly)​

1.Briefly describe the problem you are having.

​

"My name is Smith, and I have been struggling to complete the homework in your MATH class."

2.Explain how you have tried to solve said problem.

" I have attended the lesson and have seen the video recording of the sessions, but I am still having difficulties."

3. Emphasize why this problem needs to be solved.

"I am not doing very well right now, but I really want to be successful in this class."

Specifically state what assistance you may need and that you are willing to take the necessary steps to fix the problem.