Afterviewing the video, describe some of the concerns Toll Employees have (look for syllabus links!!)

Extra info about Toll Industrial dispute 2021: "Toll says union claims are overblown and that Toll’s “generous” enterprising bargaining agreement will still be the best in the industry after negotiations are concluded. “Industrial action only benefits the Transport Workers' Union. It hurts employees and hurts our business. Let’s stop wasting time, get back to the negotiating table and sign this deal,” Toll said.

QUESTION: recommend steps TOLL can take to resolve conflict with employees