Refers to the recruitment, training and retention of motivated staff and it includes maintaining good industrial relations so that employees work to the best of their ability to achieve the organisation’s goals.

Sets out the title, duties and responsibilities of the job, as well as the terms and conditions of employment.

Sets out the qualifications, experience, qualities and skills required by the ideal person for the job.

An employee learning through observing more experienced employees and undertaking practical work under supervision.

A system of working in which people work a particular number of hours within a fixed period (eg week), but can change the time they start or finish work each day.

What is staff relationship?

What is line relationship?

What is a principle?

What is a policy ?

What is a policy ?