Develop Product and Service Knowledge Lesson

5 Slides • 3 Questions

1

Develop Product and Service Knowledge

Task One

2

Open Ended

What is the difference between a product and a service?

Type response here

3

Products are tangible, which means:

They are physical
you can touch, see, feel and smell them

4

Services are intangible, which means:

They cannot be physically weighed or measured

5

Open Ended

What are some common services people use regularly?

Type response here

6

7

Open Ended

Why is it important to use reliable information when selling products and services?

Type response here

8

Develop Product and Service Knowledge

Task One

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