SKILLS FEST 2021 (DIFFICULT ROUND)

1. In RISK MANAGEMENT IN SAFETY AND SANITATION, restaurant operators use HACCP plans to help them identify, reduce, and react to biological, chemical, or physical food safety hazards. What does the acronym HACCP stand for? 

2. In CURRENT EVENTS, what do you call the “stamp”created by the World Travel and Tourism Council (WTTC) alongside its members and industry, government, and healthcare stakeholders to recognize destinations and businesses around the world which have adopted their prescribedstandardized protocols on health and hygiene? 

3. In TOURISM PRINCIPLES, which term coined by John Urry refers to the set of expectations that tourists place on a local population when they participate in tourism in the search of having an “authentic” experience? 

4. n TOURISM GEOGRAPHY, how many provinces does the Philippines have? 

5. In QUALITY SERVICE MANAGEMENT, which field of study concerned with the delivery of quality service exceeding customer expectation was popularized by The Walt Disney’s Bruce Laval?