

Principles Ch.7
Presentation
•
Science
•
9th - 10th Grade
•
Easy
Standards-aligned
Kristin Handselburton
Used 2+ times
FREE Resource
9 Slides • 6 Questions
1
Principles Ch.7

2
Communication Styles
3
Multiple Choice
Which communication style is the most effective and professional?
Passive
Passive-Aggressive
Aggressive
Assertive
4
SBAR
is a method used to help with effective communication
5
Multiple Choice
You have a patient in your office complaining that their right foot hurts so bad they couldn't walk on it for 2 weeks. Their record shows they only had x-rays of the left foot last week. What do you need to include for the "R" part of SBAR?
tell the doctor that their right foot hurts
tell the doctor that the left foot was x-rayed
ask the doctor to right a prescription for pain medication
ask the doctor to order x-rays for the right foot.
6
Vision impaired of Blind patients
How does your communication need to change, or, stay the same?
7
Watch this video for the next questions...
https://youtu.be/fh8x7ie96pQ
8
Multiple Choice
Which of the following is NOT a change you should make in your communication for a vision impaired or blind patient?
Explain what you are going to do verbally, especially before you touch them or move them.
Let the patient know when you leave the room
Talk directly to the patient
Talk loudly and slowly
9
Cultural Diversity
Sometimes there may be barriers or challenges to communication because of cultural differences.
geographical diversity, religious diversity, etc.
10
Open Ended
What is an example of a cultural norm that could cause a challenge in communication for a patient?
11
Cultural Diversity
examples:
12
Now, we will watch a video showing examples of failures to consider cultural diversities
https://www.youtube.com/watch?v=QKDMxLZHhPA
13
Open Ended
What did the receptionist say in the beginning of the video that was rude?
14
Multiple Choice
What did the transporter due that was considered rude or disrespectful?
singing while transporting the patient
whistling while transporting the patient
he didn't introduce himself correctly
he made direct eye contact with the patient.
15
Culture
How does your culture affect your beliefs or actions?
family culture, national culture, religious culture, neighborhood culture, etc.
Principles Ch.7

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