Consumer Lesson

Select the correct category for the below statement:

To behave wisely when buying goods and services is a ........

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The goods are as described ........

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Signs cannot be displayed that limit their responsibility, e.g. ‘No refunds’

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They must respect consumers’ rights when selling goods and services is a .........

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To act carefully, responsibly and ethically where using products and services is a ............

Select the correct category for the below statement:

Consumer complaints must be dealt with by the seller is a ............

A claim that a service is available throughout the country when it is available only in Cork and Galway.

A claim that a sofa has been reduced by 20%, when in fact the previous price and sale price are the same

A mechanic carrying out more work on a car than was agreed in advance and refusing to return the car until the work has been paid for.