

Chapter 5-Communicating on the Job. Vocab
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10th - 12th Grade
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Lewis Wilkerson
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Chapter 5-Communicating on the Job. Vocab

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Communication
the imparting or exchanging of information or news.
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Message
is a discrete unit of communication intended by the source for consumption by some recipient or group of recipients.
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Feedback
information about reactions to a product, a person's performance of a task, etc. which is used as a basis for improvement.
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Hearing
the faculty of perceiving sounds.
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Listening
give one's attention to a sound
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Comprehension-the action or capability of understanding something.
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Memo-
a written message, especially in business.
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Nonverbal communication refers to gestures,
facial expressions
tone of voice
eye contact
body language
posture
and other ways people can communicate without using language.
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Email-
messages distributed by electronic means from one computer user to one or more recipients via a network.
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Voice mail
a centralized electronic system that can store messages from telephone callers.
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Multitasking
the performance of more than one task at the same time.
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Teleconferencing
the use of telecommunication devices to hold discussions between participants in different locations.
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Video conferencing
telecommunication in the form of a videoconference.
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Informal Communication is the casual and unofficial form of communication wherein the information is exchanged spontaneously between two or more persons without conforming the prescribed official rules, processes, system, formalities and chain of command.
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Commuting
travel some distance between one's home and place of work on a regular basis.
Chapter 5-Communicating on the Job. Vocab

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