All Hands On Deck

It would be a good idea to tell the readers of what they are like, who they are, and where they are

Just after you start off the story there should never be a problem right away or the reader could get mixed up. So you should tell them what they are doing that will get them in a problem, but don't tell them what the problem is just yet.

The solution happens depending on how long the problem is or if the character is resolving the problem. If the problem is wrong try making the character resolve the solution multiple times, but if the story is short try making them try the solution once and make that when it's solved.