Focus of Secondary Care

Secondary Care focuses on specialized treatments and managing more complex health conditions.

Care assistants are trained to help people who need care to carry out their day-to-day routines.

Care assistants: - Meet personal needs like washing, toileting, dressing, and feeding - Assist in monitoring health and wellbeing - Help with transport, household tasks, and shopping

Support workers help people live as independently as possible.

They also work with families to provide care and support.

Social workers work mainly in social care centres, homes, and clinics.

They help people of all ages find solutions to their problems.

Assessment and care planning involve service users and their families.

Engagement of service users and families is crucial in care planning.

Providing personal care includes washing, feeding, and toileting.

Providing equipment and adaptations supports people to be more independent.

Assistive devices enhance independence for individuals.

Following policies and procedures is a common responsibility across all roles in health and social care.

Adherence to guidelines is essential in all health and social care roles.

Pharmacists work in community pharmacies and hospitals.

Pharmacists dispense medications, offer advice on drug therapies, and ensure safe use of prescriptions.

Occupational Therapist

Help ill or injured individuals to manage everyday tasks and perform other roles/activities that matter to them. They will assess needs and agree options, provide equipment such as aids and adaptations to help people live independently.

Responsible for the routine running and management of social care services, such as domiciliary care and residential care. Care managers manage staff, budgets and buildings and ensure the quality of care meets standards required by the sector.

A social care role, working across a variety of residential and care settings providing essential support to individuals and help with all aspects of their day-to-day living e.g. personal care, food preparation and help with eating, household tasks such as shopping and emotional support.

Someone who speaks on behalf of someone else to put forward their views and preferences e.g. family, friends, carers, individuals from a charity or professional advocacy service.

Allied health professional

A diverse range of professionals who deliver high quality care to patients alongside doctors and nurses in primary, secondary and tertiary care. Examples include physiotherapists, occupational therapists and therapeutic radiographers.

A social care role - gives guidance on personal or psychological problems e.g. bereavement. They are not medically trained but may have a background in psychology.

Doctors are qualified to treat illnesses and injuries by administering treatment or prescribing medicines. Different types include consultant - a senior doctor who usually works in a hospital and has specialised in a certain area, e.g. a cardiologist treats people with heart conditions; GP (General Practitioner) - a doctor who treats patients in the community for a variety of health conditions.

Care that is provided in the individual service user’s home. It is for anyone that wants to remain independent at home but needs some help with daily tasks or health issues.

Healthcare Assistants

Healthcare assistants will care for patients in different contexts such as a hospital, a doctor’s surgery or a health centre. Under the supervision of qualified nurses, they carry out a range of duties to care for, support and provide information to patients and their families

A midwife is specifically trained to deliver babies and provide both antenatal and postnatal care to women who are having a baby. They may also provide support to partners of pregnant women, and to newborn babies.

A nurse helps to manage and prevent illnesses in patients. They often monitor and record information to ensure that the treatment being given is appropriate for that patient. Types of nurses include adult nurses, children’s nurses (paediatric nurses), district nurses, neonatal nurses, mental health nurses, health visitors, learning disability nurses and practice nurses.

Care for seriously ill patients to provide symptomatic relief and support to have the best quality of life, rather than a cure.

Carry out assessment of people’s needs and ability to restore movement and physical activity when someone is affected by injury, illness or a disability through physical methods such as massage and exercise. They work in a variety of settings e.g. hospitals, sports centres, health centres as part of a multidisciplinary team involved in rehabilitation.

Services accessed directly by the service user. These include GP services, dentists and opticians.

Private healthcare is care provision managed by a commercial private company in order to make a profit.

Residential Care home

Care given to adults or children who stay in a residential setting rather than in their own home or family home. Provides care for those who need substantial help with their personal care or cannot live independently for other reasons (such as being too young, or a danger to themselves or others). It can be long-term, short-term, respite, emergency and even palliative care.

Secondary Health Care

Services that are usually accessed via a referral from the GP. Examples include diagnostic imaging (e.g. x-ray) and psychiatry.

Social workers work with individuals and families. They help to improve an individual’s wellbeing, support them to live independent lives and help to ensure vulnerable people are protected from potential harm. They may work in a variety of settings such as homes, hospitals and schools

Typically provides emotional and practical support for vulnerable people in the community. They encourage people to lead happy, independent lives by helping to address their health issues and emotional problems. They usually work under the support of other health or social care professionals.

Services are accessed by referral from a health professional. These provide specialist services such as hospice care or cancer care.

Organisations whose primary purpose is to create social impact rather than profit, also known as charities or the ‘third sector’. Often rely on fundraising and volunteers but also have paid staff and may provide services for the NHS or social care.

Works with young people. They help support the personal, social and emotional development of those individuals by planning and managing projects and activities that promote this development.

A specialist doctor who diagnoses and treats mental illness. They have knowledge of how physical and mental illness interacts and deal with severe and complex illness working across a range of setting e.g. hospitals, residential settings and prisons

Provides 24-hour nursing care for those who need care and support e.g. specific health conditions or different types of disabilities. Nursing homes have qualified nurses and care assistants to provide nursing care in addition to residential care.

Occupational Health Services

Also referred to as workplace health services, provided by an employer to benefit the health of their employees. A service or company may have healthcare professionals based on site, or they may refer employees to an outside specialist.

Respite care refers to short-term, temporary care provided to individuals who need support—often those with disabilities, chronic illnesses, or age-related conditions—so that their primary caregivers can take a break. It’s designed to reduce caregiver stress and prevent burnout while ensuring the person receiving care remains safe and supported.

A specialised type of care focused on improving quality of life for people who are in the final stages of a terminal illness. It prioritizes comfort, dignity, and emotional support rather than curative treatment.

Public (Statutory) Sector

The law requires the government and local authorities and trusts to provided these health and social care services for free to the public

Social care settings refer to various environments where individuals receive support and assistance tailored to their personal needs and to promote their independence to carry out daily living activities, including residential care, community services, and home care.

Unit 2 Roles, Responsibilities, Sectors and Settings

Flashcard

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Health Sciences

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Vocational training

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Practice Problem

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Easy

Lisa Coffey

Used 2+ times

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45 questions

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FLASHCARD QUESTION

Front

Specific responsibilities of people who work in health and social care settings.

Back

Focusing on particular tasks and roles, such as managing patient records, following policies and procedures, safeguarding and ensuring safety protocols are followed.

FLASHCARD QUESTION

Front

Multidisciplinary working in the health and social care sector.

Back

A diverse group of professionals working together sharing a common goal – joined up care for service users. They work together to support the needs of the whole person – holistic care e.g. a doctor, midwife, maternity support worker and health visitor supporting a woman after the birth of her baby.

FLASHCARD QUESTION

Front

Healthcare settings

Back

Healthcare settings encompass a variety of services, including GP surgery and local health centres, hospitals, clinics, home-based healthcare, and voluntary healthcare support organizations/charities. These settings provide essential health services to meet diverse patient needs.

FLASHCARD QUESTION

Front

GP surgeries are the foundation of healthcare services.

Back

They provide initial medical advice, diagnosis, and referrals to other healthcare settings.

FLASHCARD QUESTION

Front

Tertiary Care professionals' role

Back

Tertiary Care professionals deliver highly specialized treatments and care for complex health conditions.

FLASHCARD QUESTION

Front

Transition from Secondary to Tertiary Care

Back

Patients are referred to Tertiary Care for advanced and specialized treatments that cannot be provided in Secondary Care.

FLASHCARD QUESTION

Front

Examples of Primary Care settings

Back

Primary Care settings include local clinics, GP surgeries, and pharmacies.

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