Summer Operations Assistant Training
Flashcard
•
Other
•
Professional Development
•
Practice Problem
•
Hard
Wayground Content
FREE Resource
Student preview
8 questions
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1.
FLASHCARD QUESTION
Front
A guest approaches you asking for directions to the conference room. They seem rushed and stressed. How do you respond?
Back
Give clear, calm instructions and ask if they need additional assistance.
2.
FLASHCARD QUESTION
Front
You're setting up a room for a conference, and you notice some chairs are arranged incorrectly. What do you do?
Back
Adjust the chairs yourself to make sure the setup is perfect for the client
3.
FLASHCARD QUESTION
Front
You're On-Call and get a question you don't know the answer to. What do you do?
Back
Refer to the Handbook, ask a co-worker or the On-Call Pro Staff Member
4.
FLASHCARD QUESTION
Front
You are sick and can't come in to work. What do you do?
Back
Inform your supervisor
5.
FLASHCARD QUESTION
Front
During the event, you notice that the room temperature is uncomfortable for many attendees. What should you do?
Back
Check if temp can be changed & let attendees know you're on it.
6.
FLASHCARD QUESTION
Front
A colleague asks you to help with a task that isn't your responsibility and you are available. How do you respond?
Back
Ask if it’s urgent & help if you can while managing your tasks.
7.
FLASHCARD QUESTION
Front
A guest complains about noise from another group in the residence hall. What should you do?
Back
Refer to CPS to handle it
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