OPSMAN EXAM

Is any part of an organization which takes a set of input resources which are then used to transform something into outputs of products or services.

products, services and the processes which produce them all have to be designed.

Is the process of deciding on the unique characteristics and features of the company’s product?

refers to the process of originating and developing a plan for a product, service or process.

decisions taken during the design of a product or service will have an impact on the decisions taken during the design of the process which produces those products or services and vice versa.

it is impossible to separate service design and process design – they are the same thing

Technical information, Market information, Time information
Options: Transformed Resources

Test and design equipment, Design and technical staff

Error-free designs which fulfil their purpose in an effective and creative way

Designs which have moved from concept to detailed specification in a short time